Originally Posted by
RumoredNow See if you can get a tech escalation... A Real Tech, not a customer service type doing look ups off a script prompt.
Ask for a reprovision on your device. That's a network side authorization of services usable.
Are you familiar with Ting service? I'm curious their process for BYOD tech support. I'll attempt this and report back.
I am familiar with all of the Sprint WP 8.1 update messing cellular data/mms up stuff. It is a known issue. Something from what I've read is more of a WP 8.1 Sprint update issue than a carrier issue.