01-30-2015 06:04 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Hello guys , my WhatsApp is not functioning in a proper way . When I click the app icon it just says loading or resuming & then it crashes back to the start screen. Is it just me or is everyone facing this kinda issue. If anyone has a solution to this bug plz don't hesitate to comment . Any help will be appreciated.
    Thanx 😊
    01-29-2015 12:23 PM
  2. SSgt Bruskowiz's Avatar
    SSgt Bruskowiz
    If a reset doesn't work remove it and try to reinstall it.
    01-29-2015 12:26 PM
  3. Nibin Yohannan's Avatar
    Nibin Yohannan
    But won't it erase my chat history ?
    01-30-2015 05:04 AM
  4. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    Originally Posted by Nibin Yohannan
    But won't it erase my chat history ?
    Probably not but maybe you loose the latest messages. But you could loose them all if the history is corrupt and this caused the error you have now.
    So probably the only way is to find it out by yourself. Sorry that we can not be more clear.

    Do you get this problem if you tap the tile on the start screen and if you tap the icon in the app list.
    01-30-2015 05:19 AM
  5. SSgt Bruskowiz's Avatar
    SSgt Bruskowiz
    You can manually create a backup.
    01-30-2015 06:04 AM
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