1. WPCentral Question's Avatar
    my lumia 720 somehow got locked in somekind of way and when i restarted it,it says wait 176883 mins and i only have an emergency call option on the screen...what should i do???pls gimme a reply fast
    02-05-2015 07:56 AM
  2. RumoredNow's Avatar
    This is seen when too many wrong PIN attempts are entered on the Lock Screen. Sometimes a hardware glitch when replacing a display has also shown this...

    The only way around it is to flash the latest official OS and firmware. Use the instructions and the Tool found here: FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA
    MDK22 likes this.
    02-05-2015 11:35 AM
  3. MDK22's Avatar
    There is another way (but, you'll LOSE all your data) ...

    Search 'Lumia 720 Service Manual' - the last few pages will detail a side key combo to HARD RESET your device.

    Good Luck.
    RumoredNow likes this.
    02-05-2015 11:53 AM
  4. RumoredNow's Avatar
    Oh, aye... The user is losing data either way.

    IMHO, a clean install is worth the effort since you have to lose that data anyhow.
    aximtreo likes this.
    02-05-2015 11:58 AM
  5. MDK22's Avatar
    Either / Or ...

    I'm currently restoring from a HARD RESET in preparation for ...

    NO, not Windows 10, but Lumia Denim, which ' ... should be available, shortly ... ' per AT&T
    - $1,000,000 question is 'define shortly?'
    02-05-2015 12:03 PM
  6. SZOne's Avatar
    No need to Hard Reset.
    Use find my phone in windowsphone.com.
    Then lock and unlock your phone using find my phone.

    You'll see that your phone's pass gets removed
    RumoredNow and EricMarsi like this.
    02-05-2015 12:09 PM
  7. RumoredNow's Avatar
    No need to Hard Reset.
    Use find my phone in windowsphone.com.
    Then lock and unlock your phone using find my phone.

    You'll see that your phone's pass gets removed
    Sounds like a very cool trick... Can you verify it works? Personally used it?

    I have a 520 toy I might try that with, but I'll wait until Denim shows up as I'll be getting a clean install there anyhow and won't risk anything.
    02-05-2015 01:53 PM
  8. EricMarsi's Avatar
    no need to hard reset.
    Use find my phone in windowsphone.com.
    Then lock and unlock your phone using find my phone.

    You'll see that your phone's pass gets removed
    helpful!
    02-05-2015 02:00 PM
  9. MDK22's Avatar
    No need to Hard Reset.
    Use find my phone in windowsphone.com.
    Then lock and unlock your phone using find my phone.

    You'll see that your phone's pass gets removed
    YOU need your pre-set password to unlock it !
    SZOne likes this.
    02-05-2015 02:23 PM
  10. Wam1q's Avatar
    YOU need your pre-set password to unlock it !
    The user must know the password. But the phone doesn't allow password entry. So entering the password on the website can unlock the phone.
    RumoredNow likes this.
    02-05-2015 03:00 PM
  11. SZOne's Avatar
    YOU need your pre-set password to unlock it !
    Ofcourse
    02-06-2015 02:02 PM
  12. MDK22's Avatar
    The user must know the password. But the phone doesn't allow password entry. So entering the password on the website can unlock the phone.
    I really hope this ^^^^ works, but, I'm kinda skeptical ... there's NO place on the Find My Phone interface / website to enter (or change) the phone lock password (that I can see)!

    Additionally, there is NO means to set a password (if the phone is already locked) on the Find My Phone Interface / website. Thus the old password is NOT removed ... unless I missed a really big one.
    02-06-2015 02:58 PM
  13. RumoredNow's Avatar
    I really hope this ^^^^ works, but, I'm kinda skeptical ... there's NO place on the Find My Phone interface / website to enter (or change) the phone lock password (that I can see)!

    Additionally, there is NO means to set a password (if the phone is already locked) on the Find My Phone Interface / website. Thus the old password is NOT removed ... unless I missed a really big one.
    I think it helps users who have someone else try to unlock their phone and jam it up... In that case the user should still know their PIN.
    02-06-2015 03:59 PM

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