1. Windows Central Question's Avatar
    I left my phone to complete update. Battery was well charged. I forgot I was in an area where cell signal was low. When I returned several hours later, the screen was black and phone wouldn't do anything. I plugged it in and got the red battery symbol. After awhile, the gears showed up but nothing in the progress bar. It has now been sitting there with the wheels turning overnight with nothing in the progress bar. I restarted it and it just goes back to the wheels turning. Any suggestions?
    02-08-2015 06:34 AM
  2. Harrie-S's Avatar
    If you have a SD card get it out and try again.
    RumoredNow likes this.
    02-08-2015 06:37 AM
  3. Skulls138's Avatar
    Nokia Recovery tool sounds like your best bet if you can't hard reset it.
    RumoredNow likes this.
    02-08-2015 06:38 AM
  4. GoNokindow's Avatar
    If all else fails. Hard reset!! Or use Lumia recovery tool which can be found online. Which is kinda of a hard reset. Hope it doesn't come to that. I know how inconvenient it is to have to reinstall all your apps n reupdate everything.
    RumoredNow likes this.
    02-08-2015 06:40 AM

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