1. Windows Central Question's Avatar
    every time I try to access my messages or go onto my contacts, my phone simply resets itself and makes it impossible for me to access anything, I need help please.
    02-13-2015 09:37 AM
  2. Harrie-S's Avatar
    Check if a soft reset will help.
    http://www.windowsphone.com/en-us/ho...start-my-phone

    If that does not help I would recommend a factory restore.
    Or use the Lumia software recovery tool.
    http://forums.windowscentral.com/e?l...token=oLnMQO3H
    02-13-2015 09:44 AM

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