1. Windows Central Question's Avatar
    Hi All,

    I am using LUMIA 1320 that has Lumia Cyan.

    Sometimes the time and date is getting reset to a specific date, i.e. 22nd May 2014

    Due to this all reminder, alarms and new messages are not coming in sync.

    Is this a virus? Does it have come from an app. If that is the case then it questions Microsoft App policies...

    Anyone who has encountered this issue and has done something to eradicate it let me know.
    02-19-2015 11:09 PM
  2. Mukul Anand's Avatar
    First, windows phone can never get a virus. Its the safest platform after iOS . And no, a particular app can't affect the system's time and date. I think your should try to manually set the time and date in the settings. And see if it works.
    02-19-2015 11:21 PM
  3. RumoredNow's Avatar
    Does it happen after a reboot?

    Settings > date & time... Check that Set Automatically is enabled. If t is and you are still having an issue... Is the SIM valid? Your phone is supposed to read this from the carrier's signal. If you have no SIM (WiFi only) then Set Automatically will not work and you have to set it manually after every boot.
    02-20-2015 09:20 AM

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