1. Lynette Ryker's Avatar
    I recently bought a Nokia Lumia 530, and I had purchased a headset with it. I used it for one day successfully, but it hasn't worked since. Thinking it was just the headphones, I got another set, but they don't work on my phone either. I made sure they were in working condition. Why can't my phone recognize these headphones?
    03-11-2015 09:45 AM
  2. RumoredNow's Avatar
    It worked once... It should stay working...

    Try a Soft Reset. Hold the Volume Down + Power buttons until the phone vibrates and reboots (about ten seconds). This will clear out system memory. Then delete whatever pairing you had under Bluetooth and Soft Reset again.

    Make a new Pairing.
    Laura Knotek likes this.
    03-11-2015 12:48 PM
  3. Lynette Ryker's Avatar
    This is my question. Just please note these are plug-in, non-bluetooth headphones.
    03-11-2015 07:21 PM
  4. Lynette Ryker's Avatar
    Well, what if they're non-bluetooth headphones?
    03-11-2015 07:23 PM
  5. RumoredNow's Avatar
    Sorry Lynette... I don't know why I thought they were Bluetooth. Are they by any chance marked as iPhone or iOS compatible?

    Those type don't play well with non-Apple phones. Soft Reset is still indicated to clear whatever is stuck in system memory regarding your headphones.
    03-11-2015 08:28 PM

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