1. Windows Central Question's Avatar
    please help me to come out from this situation.
    03-27-2015 04:32 AM
  2. Harrie-S's Avatar
    If a soft reset (or a few soft resets) do not work you probably need to do a factory reset. Basically an OTA updates works but sometimes you get a glitch and this can be recovered by a factory reset. (but be aware before you do a factory reset first make backups)
    03-27-2015 04:38 AM

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