1. WPCentral Question's Avatar
    I tried to install Windows Phone 10 Preview on my Lumia 920, and after the update was finished I could not get past lock screen. When it says that I need to enter my password to unlock, phone does not give me numbers to type in and I can't to anything to fix it. I tried Soft Reset and I don't want Hard Reset because I have important photos and videos. http: //s16.postimg. org/o07l36kd1/P4130005 .jpg <--- image of problem (just remove spaces)
    04-13-2015 10:24 AM
  2. Athull's Avatar
    Isnt it backed up to cloud? Or in a SD card?
    If it isnt then, Why would u install Tech Preview on ur phone when there are important data on it?
    Anyone who installs TP should always be ready to do a hard reset or even flash back to older OS if u are not then something like this would happen. Hard reset is the only option I am afraid...
    04-13-2015 10:42 AM

Similar Threads

  1. Windows Phone 8/10 app for Logitech Harmony - alpha coming soon!
    By RedondoBoony in forum Developers Beta Testing
    Replies: 15
    Last Post: 04-05-2017, 06:40 PM
  2. Can I get some help with Windows 10 TP and texting issues?
    By theolympusguy in forum Windows 10 Mobile Insider Preview
    Replies: 3
    Last Post: 07-01-2015, 01:58 AM
  3. Why am I not able to install Windows 10 on my phone [Lumia 720]?
    By Windows Central Question in forum Nokia Lumia 720
    Replies: 15
    Last Post: 04-15-2015, 09:57 PM
  4. Windows insider app?
    By tcmoon in forum Windows 10 Mobile Insider Preview
    Replies: 1
    Last Post: 04-13-2015, 09:40 AM
  5. cannot access phone when turned on
    By WPCentral Question in forum Ask a Question
    Replies: 2
    Last Post: 04-13-2015, 09:34 AM