1. WPCentral Question's Avatar
    My partner's Lumia 640 xl lte RM1064 does not play a notification alert for any longer than a second. The file is an MP3 and its about 20 seconds long. Any ideas what's happening? We each have a 640 xl and mine plays the messaging alert for the full 20 seconds. hers will only play it for a second. The files were transferred from a PC to the ringtones folder in the phone and show up in the custom folder. It's driving her (and therefore me) nuts. Many thanks.
    05-29-2015 03:53 AM
  2. allysisa's Avatar
    Maybe use the software ring tone maker and save as ring tone mine works this way....
    05-29-2015 04:39 AM

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