1. Windows Central Question's Avatar
    Windows is asking to restart but I can't because it's is not recognizing the mouse or keyboard. Windows 10
    08-11-2015 08:41 PM
  2. rhapdog's Avatar
    If this is on a laptop, then try plugging in external USB mouse and keyboard to the laptop and attempt to use those.

    If this is a desktop, try unplugging your mouse and keyboard and plug them back in using different ports and see if Windows will recognize them.

    More than likely, this is a driver issue.

    Be sure to check out the thread How-to Get Started with Windows 10, as it can give you not only directions on how to get started, but will also give you links to articles that can show you how to troubleshoot and fix problems as well.

    If you're still having problems, please register for an account here on the forums and return to this thread. Let us know what you've tried to fix the issue, what type of device you have, etc. and we'll try to help you get your problem sorted out.
    08-11-2015 08:58 PM

Similar Threads

  1. Why I cant merg apps in start screen on a windows 10 preview on phones?
    By benjoniverse in forum Windows 10 Mobile Insider Preview
    Replies: 4
    Last Post: 08-15-2015, 01:27 AM
  2. Windows.old folder in windows 10
    By skt_diaz in forum Ask a Question
    Replies: 4
    Last Post: 08-12-2015, 04:06 PM
  3. Why can't Windows 10 read my sd card (with files no app)?
    By Windows Central Question in forum Windows 10
    Replies: 1
    Last Post: 08-11-2015, 08:37 PM
  4. Trouble connecting to Roku 3
    By mjrtoo in forum HP Stream 7
    Replies: 0
    Last Post: 08-11-2015, 08:15 PM
  5. Windows 10 stalled on first click, then wouldn't boot, now stuck on
    By Windows Central Question in forum Ask a Question
    Replies: 0
    Last Post: 08-11-2015, 07:29 PM
LINK TO POST COPIED TO CLIPBOARD