1. WPCentral Question's Avatar
    Computer will not shutdown
    08-13-2015 01:12 AM
  2. RumoredNow's Avatar
    I'm afraid we need a bit more information before trying to get you that sensible answer.

    Computer... Could you be just a bit more specific? PC, Laptop, Windows Tablet? Maybe even a model name so we know what we are discussing?

    What Operating System and version?

    Was there any major change to the system recently? Any power surges possible?

    This may sound simplistic, but... How are you powering it down? And this can vary by OS version if you take my meaning. Are there specific steps? I've also seen firmware software buttons that live on the taskbar and can be used to power down? Are you using something like that?

    Lastly... What happens when you go through the power down procedure? Anything visible? No response? Looks like something is processing, then nothing?

    Any programs left open that that can't be closed which might keep the machine from shutting down?


    If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made.
    08-13-2015 01:35 AM

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