08-24-2015 05:02 PM
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  1. WPCentral Question's Avatar
    WPCentral Question
    Hey guys from last 3 months i own a lumia 640xl and it was working fine but fron a few week i am unable to go through any website from internet explorer. Every tine i open a website instead of opening that url a pop gets open automatically ,it have been very frustating. plz suggest how to get rid of it???
    08-24-2015 12:43 AM
  2. jacob103's Avatar
    jacob103
    Hard reset the phone. Go to Settings, then about phone. At the bottom is a button that should say reset phone.
    08-24-2015 12:50 AM
  3. Beantool's Avatar
    Beantool
    Resetting the phone, while tedious, works wonders in most tumultuous situations.
    08-24-2015 12:56 AM
  4. xandros9's Avatar
    xandros9
    Community Review Team
    Moderator
    You've closed all tabs? Deleted history in IE settings?

    Tried another hotspot in case it was just that one spot?
    08-24-2015 05:02 PM
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