08-26-2015 05:02 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    every time I press the off button my phone just restarts can I turn it off?
    08-26-2015 04:09 PM
  2. xxfuzzyxx's Avatar
    xxfuzzyxx
    Are u holding down the power button or swiping down on the screen to power off. Swipe down to power off hold down power button to reset.
    08-26-2015 04:14 PM
  3. j1sh's Avatar
    j1sh
    You hold the button down until the phone says "Slide down to restart"

    That being said, I believe I have experienced this issue once or twice.

    You could always pull the battery if it was a matter of life and death...
    08-26-2015 04:14 PM
  4. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    Also be aware if your phone is connected to a charger it can "not" be switched off. Or in other words it will restart if you switch it off in case it's connected to a charger.
    08-26-2015 05:02 PM
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