1. Windows Central Question's Avatar
    I am trying to update from 8.1 to 10 (Asus ES1-531-c1g1). After answering the usual questions the Windows 10 setup files down load and then ask if i want to install, No problem so far.
    I start install and the progress bar shows a couple of small steps then it freezes, 4hours later still frozen.
    Any ideas?
    08-28-2015 04:19 AM
  2. v535's Avatar
    Have you disabled your AV before continuing the upgrade process? And you sure, its ASUS instead of Acer.
    08-28-2015 05:48 AM
  3. Reginaldo Santos's Avatar
    Hello,

    What is AV that needs to be disabled? Are you talking about release 10532? I am not able to install that.
    08-31-2015 08:18 AM
  4. Blkacesvf41's Avatar
    Hello,

    What is AV that needs to be disabled? Are you talking about release 10532? I am not able to install that.
    He's talking about antivirus software. Some of them depending on the type and manufacturer seem to be causing trouble for folks.
    08-31-2015 08:24 AM

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