Windows Phone Recovery Tool doesn't work, what should I do?

omerfbingol

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When I opened the WPRT, it said I needed to update it but when I did, it returned with an error. I uninstalled it and downloaded the latest installer for v2.1.2 from Windows' website but that doesn't work either. The error code is 0x80091007, and says the hash is not correct.

What should I do?
 

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omerfbingol

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Re: Windows Phone Recovery Tool doesn't work

What is the product code for the Lumia 925? Mine says rm-892 but I couldn't find that in the Nokia Care Suite. Thanks for the help, by the way 😊
 

omerfbingol

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Meanwhile, I had to use my phone's mobile hotspot and I have successfully installed the WPRT. But now it doesn't detect my phone for some reason. I'm now working on that.
 
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omerfbingol

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Re: Windows Phone Recovery Tool doesn't work

It's been fixed now, it turns out, I can't install WDRT while connected to the Turkish ISP 'TTNet'. I can install it while connected to my phones hotspot. It's been a lot of these magic fixes born out of total coincidences. Thanks for all the help though, and pankaj981, I stand corrected, Nokia Care Suite does support Lumia 925 indeed, I just needed to find an updated version. I am determined to upload those tools onto a decent file sharing site, the first chance I get ;)
 

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