1. Windows Central Question's Avatar
    I've been given a Lumia phone, and have managed to set most of it up, no problem ... except I can't sync my emails - if I delete one on the laptop it remains on the phone, and vice versa.

    Any suggestions as to where I should be looking to sort this out?

    Thanks, John.

    (Phone - Nokia Lumia 610 running WP 7.8
    Laptop - HP Pavilion running Windows 8.1
    Outlook - 2013)
    09-22-2015 08:02 PM
  2. Laura Knotek's Avatar
    What type of email account(s) are you using: outlook.com, Gmail, Exchange, your ISP's account (which ISP)?
    09-22-2015 08:16 PM
  3. John-aldo's Avatar
    It's a Googlemail account viewed in Outlook, through an Outlook.com account (I think!). ISP is Sky.
    09-22-2015 08:29 PM
  4. Laura Knotek's Avatar
    You'll need to set up your Gmail account as IMAP, not POP3. https://support.google.com/mail/troubleshooter/1668960?hl=en

    aximtreo likes this.
    09-22-2015 08:47 PM
  5. John-aldo's Avatar
    Yes it is already setup as IMAP.

    What do you suggest next, Laura?

    Last edited by John-aldo; 09-24-2015 at 01:09 PM.
    09-23-2015 06:55 AM

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