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Windows Central Question
I have a Lumia 950 on the latest production build. When I set up the phone, I provided credentials for a single Microsoft account. But two accounts were actually created, one called "Outlook" and one called "Hotmail".
The "Outlook" account offers options to sync Calendar, Contacts, and Email. The "Hotmail" account offers only the option to sync Email. By default, all of these are set to "on".
I do not get duplicate emails, but I have lots of problems syncing. Frequently, the process seems to hang and I sometimes get an error saying that certain messages couldn't be synced.
I've tried changing the "Sync Email" options (Outlook On/Hotmail Off and Outlook Off/Hotmail On) but that has not seemed to help. (It's also common for these account options to be unavailable for a long time because the phone claims the account is still syncing - even though it just synced a few minutes before).
I've tried changing the option for email download frequency (I tried "As items arrive", "every 30 minutes" and "Daily"). I also reduced the "Download email from" option down to "7 days". None of these things fixes the issue.
This problem has persisted across two 950s so I don't think it's a hardware issue.
Any suggestions?
The "Outlook" account offers options to sync Calendar, Contacts, and Email. The "Hotmail" account offers only the option to sync Email. By default, all of these are set to "on".
I do not get duplicate emails, but I have lots of problems syncing. Frequently, the process seems to hang and I sometimes get an error saying that certain messages couldn't be synced.
I've tried changing the "Sync Email" options (Outlook On/Hotmail Off and Outlook Off/Hotmail On) but that has not seemed to help. (It's also common for these account options to be unavailable for a long time because the phone claims the account is still syncing - even though it just synced a few minutes before).
I've tried changing the option for email download frequency (I tried "As items arrive", "every 30 minutes" and "Daily"). I also reduced the "Download email from" option down to "7 days". None of these things fixes the issue.
This problem has persisted across two 950s so I don't think it's a hardware issue.
Any suggestions?