1. Manda Mills's Avatar
    When I woke up yesterday morning, my phone told me I have 1 new text message. But I don't. The icon won't go away no matter how many times I soft reset. The notification is stuck on the glance screen, lock screen, and the messaging app live tile.

    Any solutions?
    10-15-2015 07:36 AM
  2. z0mbee's Avatar
    I have the same problem on my Lumia 640. Are you running a Windows 10 build?
    10-15-2015 08:07 AM
  3. Manda Mills's Avatar
    Yes, Windows insider and my phone is a Lumia 640XL. I've also noticed that when I get new messages, instead of the icon updating to say 2 or 3 new messages, it's always just stuck on 1.

    It also seems like new text messages aren't coming through normally. :(
    10-15-2015 09:52 AM
  4. pickettd's Avatar
    This has just started happening to me today. I am using a Lumia 1520 with build 10536. It happened after receiving an actual message.
    10-16-2015 12:46 AM

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