1. Humans are biased by nature! That's a given fact and there is absolutely no way around it. Granted, some are more biased than others; some even have an agenda. However, there is no such thing as an unbiased study. It always comes down to familiarity and preferences. Just have a look at people (family / friends) around you: every single one of them will prefer different things and will struggle with things where another person just excels.
2. This ties into #1 and, probably, there is no "one-size-fits-all" natural way of interacting. Again, it comes down to what the user is familiar with. Everything else will be unnatural to him and therefore 2nd choice.
3. People simply don't take the time to educate themselves and just go with what everyone else has. Besides that, a whole lot of folks think if something costs more, it is better. If the item they purchased doesn't work for them, they simply will blame it on themselves being too stupid to understand it rather than saying "This $1000.00 product sucks!" ...
4. I don't think that it is the UX that makes or breaks the popularity of a device. Have a look at Android: if you ignore the Google services, it looks and functions a lot like Windows Mobile from back in the days. Here you could say that Microsoft was 10 years too early but I don't think that's the case. People will adapt to whatever is popularized by marketing departments and their tech-savvy friends.
10-18-2015 12:14 PM