What should I do in my lumia 1020 after upgrading mistake sad face ?

[Windows Central Question]

que debo hacer en mi lumia 1020 tras actualizar error cara triste

hello, what happens is that installing a new build of Windows 10 appeared an error me a sad face appearing and this went out. And when I turn on my screen after nokia gears and then sad face , so every time you plug in the charger enters this loop repeating what was said .

 

[WPCentral Question]

hello, what happens is that installing a new build of Windows 10 appeared an error me a sad face appearing and this went out. And when I turn on my screen after nokia gears and then sad face , so every time you plug in the charger enters this loop repeating what was said .

 

[someone2639]

Use the Windows Device Recovery Tool to reinstall 8.1 and then go to 10.

 

[BluWarrior]

If you have an issue with the windows one, try the nokia one, I have had issues with he windows one in the past, but this has always worked: http://go.microsoft.com/fwlink/?LinkID=525568

 

[RumoredNow]

Re: que debo hacer en mi lumia 1020 tras actualizar error cara triste

Use the Windows Device Recovery Tool to revert to 8.1: FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

Afterwards, you can try to update to 10 again.