How can I get Dot View to work?

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Windows Central Question

Cannot get Dot View to work.

I have my second M8 Windows phone in three weeks. The Dot View Case I am trying to use worked on the previous phone by just putting it on the phone. When I try it on the new phone the screen goes blank except for the icons on the top of the screen. Double tapping on the Dot View Case does nothing. BTW, my Dot View Case works on other M8 phones in the office. I looked for a HTC Dot View option in the apps and under the Settings selection. Didn't find one. Any help out there?
 

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