1. Windows Central Question's Avatar
    I downloaded the latest software update. The OS wouldn't install. So I tried to perform a hard reset. Now it is in a perpetual state of turning off and on. Note: The picture of two gears displays when the device is in the on state.
    02-19-2016 03:25 PM
  2. ven07's Avatar
    Download the windows devices recovery tool and use that to reset the device
    02-19-2016 03:35 PM

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