Cannot shut down during "We couldn't complete updates"

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Windows Central Question

Windows 10 laptop, cannot shut down since it is stuck on the "we couldn't complete updates, undoing changes screen."

I've had this computer for about a year, and since I don't use it very much, 90% of the time it is always busy installing updates. So I've barely been able to use it at all, and now it's stuck on this screen and I can't get it to do anything. It appears to shut down, but then when turning it back on it immediately reverts back to this screen.

Since I don't have a degree in advanced starship technology, I have no idea how to work this thing.
 

Scienceguy Labs

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Jun 13, 2012
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How long has it been reverting? Depending on what was on your PC before you updated, it could take quite a while to revert back to its previous state. My HP Elitepad has done exactly that a couple of times now, before finally finishing. My advice would be to just give it time. It'll fix itself.....hopefully.
 

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