04-18-2016 01:30 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I am using a Lumia 730 - works perfectly for the most part, but whenever I try to open Candy Crush Saga, it crashes after being stuck on the start up loading screen for around 45-60 seconds.

    I am currently on level 705. I thought it might be because of memory issues so I bought a memory card and cleared up a lot of space on my phone. I also upgraded from Windows Phone 8 to Windows Phone 10. Still no luck. Everything else is working fine, and I have the most recent version of Candy Crush Saga installed.

    Any help would be appreciated!
    04-17-2016 12:59 AM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    I am using a Lumia 730 - works perfectly for the most part, but whenever I try to open Candy Crush Saga, it crashes after being stuck on the start up loading screen for around 45-60 seconds.

    I am currently on level 705. I thought it might be because of memory issues so I bought a memory card and cleared up a lot of space on my phone. I also upgraded from Windows Phone 8 to Windows Phone 10. Still no luck. Everything else is working fine, and I have the most recent version of Candy Crush Saga installed.

    Any help would be appreciated!
    Perhaps you could remove it and install it again? Perhaps the installation is corrupted
    04-18-2016 01:30 AM
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