1. Windows Central Question's Avatar
    Recently I have upgraded my Lumia 730 phone from windows 8.1 to windows 10.

    But ever since , I couldn't able to open my settings(Settings Icon is missing).When I click all settings , it launches stores instead with the message "ms-settings". Any help will be appreciated.

    Note : I can see solution for this issue in next for laptop\desktops But not for mobiles in net.
    04-22-2016 08:37 PM
  2. Chintan Gohel's Avatar
    Recently I have upgraded my Lumia 730 phone from windows 8.1 to windows 10.

    But ever since , I couldn't able to open my settings(Settings Icon is missing).When I click all settings , it launches stores instead with the message "ms-settings". Any help will be appreciated.

    Note : I can see solution for this issue in next for laptop\desktops But not for mobiles in net.
    did you upgrade officially or via insider app?

    Can you try a soft reset? Restart the phone


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    04-23-2016 10:53 AM
  3. anish thomas1's Avatar
    I have upgraded via a app called "Upgrade Advisor" (Thought its an microsoft app),
    Yes I have tried soft reset andrestarted the phone , But it didnt work.
    I tried to downgrade the OS.But again "WindowsPhoneRecoveryToolInstaller" installation has been getting aborted mid way :( (Have tried atleast 10+ times :( ).

    I can see solution for this issue for desktop\laptop in lots of forums (patch updates)...But didnt get any help for mobile phones any where :(
    04-25-2016 01:16 PM
  4. Chintan Gohel's Avatar
    I have upgraded via a app called "Upgrade Advisor" (Thought its an microsoft app),
    Yes I have tried soft reset andrestarted the phone , But it didnt work.
    I tried to downgrade the OS.But again "WindowsPhoneRecoveryToolInstaller" installation has been getting aborted mid way :( (Have tried atleast 10+ times :( ).

    I can see solution for this issue for desktop\laptop in lots of forums (patch updates)...But didnt get any help for mobile phones any where :(
    Try a hard reset (factory reset) Yes, you should do a hard reset for the best Windows 10 Mobile experience | Windows Central
    Laura Knotek likes this.
    04-25-2016 11:43 PM
  5. anish thomas1's Avatar
    Thanks a lot Chintan.
    Your solution worked like a charm :) .I regret past one month I wasted lot of time debugging it and trying to install "windows device recovery tool"(for downgrading windows).
    And it took my a lot of time to figure it out that hash code issue of "windows device recovery tool"(even yesterday also nearly 5 hours).
    Finally I tried factory reset as you suggested and it worked(And i regret I should have listned to you earlier...Thought it will erase all my data and reset to windows 8.1 :( ...thats why i didnt try earlier.But guess what all my data were backed up in cloud including apps....so its nice restored with a solid windows 10 OS after factory reset(not windows 8.1 :)))
    04-30-2016 10:20 PM
  6. Chintan Gohel's Avatar
    Thanks a lot Chintan.
    Your solution worked like a charm :) .I regret past one month I wasted lot of time debugging it and trying to install "windows device recovery tool"(for downgrading windows).
    And it took my a lot of time to figure it out that hash code issue of "windows device recovery tool"(even yesterday also nearly 5 hours).
    Finally I tried factory reset as you suggested and it worked(And i regret I should have listned to you earlier...Thought it will erase all my data and reset to windows 8.1 :( ...thats why i didnt try earlier.But guess what all my data were backed up in cloud including apps....so its nice restored with a solid windows 10 OS after factory reset(not windows 8.1 :)))
    You're welcome, glad we could help
    Laura Knotek likes this.
    04-30-2016 11:53 PM

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