1. Windows Central Question's Avatar
    My pinon is for me brand new I got it from a gold friend about 7 months ago but I've not stated using it tell just yesterday but it is acting strangely the power button on the side won't respond when trying to turn just the screen on or off. When eld it responds but the freezes on the (goodbye) screen in tell you good for ten seconds when it then starts the bootup prosses. Also when the screen times out the only way to turn it back on is to hold the power for ten at witch point it boots up again.
    07-01-2016 12:02 AM
  2. Maurizio Troso's Avatar
    My pinon is for me brand new I got it from a gold friend about 7 months ago but I've not stated using it tell just yesterday but it is acting strangely the power button on the side won't respond when trying to turn just the screen on or off. When eld it responds but the freezes on the (goodbye) screen in tell you good for ten seconds when it then starts the bootup prosses. Also when the screen times out the only way to turn it back on is to hold the power for ten at witch point it boots up again.
    Which phone and windows build ?
    Chintan Gohel likes this.
    07-01-2016 02:57 AM
  3. 1Magesticnarwall's Avatar
    Its the Nokia lumina cyan I believe
    07-01-2016 10:04 AM
  4. 1Magesticnarwall's Avatar
    Lumina 635
    07-01-2016 10:08 AM
  5. Chintan Gohel's Avatar
    Lumina 635
    try using windows device recovery tool to restore it to factory setting
    07-02-2016 08:37 AM
  6. Bobvfr's Avatar
    On some phones the back/case has the buttons and on others the buttons come through, maybe try taking the back (Case) off and putting it back on again just in-case the buttons are stuck.
    Chintan Gohel likes this.
    07-02-2016 10:29 AM
  7. Chintan Gohel's Avatar
    On some phones the back/case has the buttons and on others the buttons come through, maybe try taking the back (Case) off and putting it back on again just in-case the buttons are stuck.
    I hadn't thought of that - good observation
    07-02-2016 11:21 AM

Similar Threads

  1. Replies: 7
    Last Post: 07-02-2016, 08:31 AM
  2. My sons Lumia 735 on verizon still waiting for Win 10
    By cowboy6201 in forum Nokia Lumia 730 & 735
    Replies: 2
    Last Post: 07-01-2016, 06:05 PM
  3. Why do i have to pay to listen to music that I already had on my computer?
    By Windows Central Question in forum Ask a Question
    Replies: 2
    Last Post: 06-30-2016, 09:14 PM
  4. What network do you use and why?
    By Lucas234 in forum General Phone Discussion
    Replies: 1
    Last Post: 06-30-2016, 09:12 PM
LINK TO POST COPIED TO CLIPBOARD