1. Windows Central Question's Avatar
    I just got the Dual SIM 950 XL last month and been experiencing low signal or no service more often compared to previous phone i had which was Lumia 1520.

    There were times I would watch it go from 1 bar up to 4 instantly then back to 3.. and sometimes back to 1. I sometimes wondered if this was an issue or the radios on this thing is defective.

    Anyone else out there having this same issue?
    07-20-2016 11:27 AM
  2. Azensun's Avatar
    I just got the Dual SIM 950 XL last month and been experiencing low signal or no service more often compared to previous phone i had which was Lumia 1520.

    There were times I would watch it go from 1 bar up to 4 instantly then back to 3.. and sometimes back to 1. I sometimes wondered if this was an issue or the radios on this thing is defective.

    Anyone else out there having this same issue?
    What carrier are you on? While it isn't critical, I'm curious. When I first got my 950XL, I had the same issues. After several days and many back and forth discussions with my carrier (AT&T), it was discovered that the cell tower I connect to when at home had some 'maintenance' done on it, meaning they reset one of the nodes on the tower itself. That meant that my connection went from 5 bars back to 1, back up to 3, etc. The phone kept trying to maintain that 5 bar connection-which it sounds like what's happening to you. I received a MicroCell from AT&T and no more problems since.
    Based on the above, I'm not convinced your phone is defective. Check with your carrier and ask them to look into what tower(s) you are connecting to and their distance when you notice the behavior.
    Chintan Gohel likes this.
    07-20-2016 02:46 PM
  3. Chintan Gohel's Avatar
    I just got the Dual SIM 950 XL last month and been experiencing low signal or no service more often compared to previous phone i had which was Lumia 1520.

    There were times I would watch it go from 1 bar up to 4 instantly then back to 3.. and sometimes back to 1. I sometimes wondered if this was an issue or the radios on this thing is defective.

    Anyone else out there having this same issue?
    you could also try getting a new SIM card and see if that changes anything

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    07-22-2016 01:11 AM
  4. Chintan Gohel's Avatar
    I just got the Dual SIM 950 XL last month and been experiencing low signal or no service more often compared to previous phone i had which was Lumia 1520.

    There were times I would watch it go from 1 bar up to 4 instantly then back to 3.. and sometimes back to 1. I sometimes wondered if this was an issue or the radios on this thing is defective.

    Anyone else out there having this same issue?
    you could also try getting a new SIM card and see if that changes anything

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    07-22-2016 01:11 AM

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