08-15-2016 06:31 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Apps such as whatsapp, microsoft edge, ola etc are crashing on start up. Have tried soft reset but no use. Windows upgrade advisor is also not opening. All this is happening since past 12 hours. Anybody know why?. It appearing like there was an upgrade to windows 10 yesterday which is causing lot of issues.
    08-13-2016 02:17 AM
  2. Maurizio Troso's Avatar
    Maurizio Troso
    Originally Posted by Windows Central Question
    Apps such as whatsapp, microsoft edge, ola etc are crashing on start up. Have tried soft reset but no use. Windows upgrade advisor is also not opening. All this is happening since past 12 hours. Anybody know why?. It appearing like there was an upgrade to windows 10 yesterday which is causing lot of issues.
    Go to Store and check if there are pending updates in DOwnlaod list.

    Elsewhere, only way is a hard reset (it will install again the last build)
    08-13-2016 02:36 AM
  3. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    Apps such as whatsapp, microsoft edge, ola etc are crashing on start up. Have tried soft reset but no use. Windows upgrade advisor is also not opening. All this is happening since past 12 hours. Anybody know why?. It appearing like there was an upgrade to windows 10 yesterday which is causing lot of issues.
    try after a day and then see if they start working

    What OS version do you have now?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-14-2016 02:39 PM
  4. Niket Kamat Satoskar's Avatar
    Niket Kamat Satoskar
    i have a 640 xl and there are timeswhen the app stops working,gets crashed and a loading screen appears and then ultimately the start screen......how to fix this issue?
    08-15-2016 02:44 AM
  5. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Niket Kamat Satoskar
    i have a 640 xl and there are timeswhen the app stops working,gets crashed and a loading screen appears and then ultimately the start screen......how to fix this issue?
    either reinstall the app afresh or move them to internal storage
    08-15-2016 05:09 AM
  6. Aiver's Avatar
    Aiver
    Try restarting your phone
    Chintan Gohel likes this.
    08-15-2016 06:31 AM
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