1. Sir Lumia-a-Lot's Avatar
    I keep small picture tiles of those I call the most. Lately over the last few days they have been randomly disappearing. Seems to be no reason. Yesterday two of them not only disappeared but deleted the picture from their profile. Anyone else having this issue and/or know of a fix? Very odd. Running the newest update on a Nokia 1520. Thanks
    09-06-2016 09:05 AM
  2. Sir Lumia-a-Lot's Avatar
    So I'm the only one on the planet that's having this issue?
    09-11-2016 09:01 AM
  3. Chintan Gohel's Avatar
    Which OS version do you currently have? There have been a couple of reports where immediately after a major upgrade like the Anniversary Update contact pictures disappear - but yours seems like a different case

    Do you keep your main account synced on a regular basis?
    09-11-2016 11:45 AM
  4. Bama_Life's Avatar
    Same problem appeared this weekend 9/10/16. All contact pictures dissappeared from contact profiles on all synced devices.
    09-12-2016 09:27 AM
  5. 920Walker's Avatar
    When going to Settings in the People app does your Microsoft account show it needs attention or is having trouble syncing? I had Error 8500201d and resolved the same problem as you and a manual email sync problem resulting in the same error message. It may have to do with server migration. Here is a link to a lengthy Microsoft Community thread where I posted the steps I took to fix the problem, page 3, user 970CE:

    09-12-2016 01:17 PM
  6. Schandmaul's Avatar
    Same here, all pics of m contacts are gone.
    Gone on Lumia 950.
    Gone on Laptop (Win10).
    Gone on live.com.
    09-15-2016 02:18 AM

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