09-12-2016 04:02 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    It worked well on 8.1 Now it doesn't. It says this device needs to be installed on internal hardware. I have 4gb of internal memory. No additional space from cards. Why is this happening? It worked fine on 8.1 and now nothing. error code 0x80240439. Please help, this is so annoying.
    09-07-2016 03:22 PM
  2. sidtek50's Avatar
    sidtek50
    I've got the exact same problem, only I have just today bought a Lumia 640 and upgraded it to Windows 10. The error I get when trying to download/install an app is "Try that again Something went wrong. The error code is 0x80240439 in case you need it."

    Very disappointed with the phone now. I'm beginning to think it might be a problem with the Microsoft Store itself. I really hope it's resolved soon otherwise I will have no choice but to return to iOS or Android. I've never experienced an issue trying to download and install an app before.
    09-07-2016 06:22 PM
  3. kleider1's Avatar
    kleider1
    This also happened to me but with a different app. Happened to skype, hard reset my phone. Now skype worked, but Instagram won't download now. If anyone gets a solution, help would be much appreciated.

    UPDATE: I finally got it to install, but I had to turn off my phone and leave it off for a couple hours. Its not my main phone so I forgot it was off. Maybe leaving it off for a couple minutes did the trick because before just restarting it didn't work.
    Last edited by kleider1; 09-07-2016 at 09:43 PM.
    Chintan Gohel likes this.
    09-07-2016 09:30 PM
  4. sidtek50's Avatar
    sidtek50
    I left my Lumia on all night, on aeroplane mode. Woke up in the morning and tried installing an app and it just worked. Can't complain too much, must be a bug or temporary hitch.
    Chintan Gohel likes this.
    09-08-2016 04:25 AM
  5. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by kleider1
    This also happened to me but with a different app. Happened to skype, hard reset my phone. Now skype worked, but Instagram won't download now. If anyone gets a solution, help would be much appreciated.

    UPDATE: I finally got it to install, but I had to turn off my phone and leave it off for a couple hours. Its not my main phone so I forgot it was off. Maybe leaving it off for a couple minutes did the trick because before just restarting it didn't work.
    Originally Posted by sidtek50
    I left my Lumia on all night, on aeroplane mode. Woke up in the morning and tried installing an app and it just worked. Can't complain too much, must be a bug or temporary hitch.
    so both of you can now install apps without any issues?
    sidtek50 likes this.
    09-12-2016 05:08 AM
  7. kleider1's Avatar
    kleider1
    I can

    Posted via the Windows Central App for Android
    Chintan Gohel likes this.
    09-12-2016 05:52 AM
  8. sidtek50's Avatar
    sidtek50
    Yes I can now install apps too. :-)
    Chintan Gohel likes this.
    09-12-2016 04:02 PM
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