1. Windows Central Question's Avatar
    Since Microsoft updated Outlook.com earlier this week, my phone (8.1), desktop (10) and my Outlook.com account will no longer sync. It also removed all of my contacts profile pics everywhere (the ones I added to the Outlook account on my phone). I have not been able to sync since Monday - and from what I've seen searching with Google, lots of people have the exact same problem - but no solution.

    Any ideas?!
    09-09-2016 08:47 PM
  2. copjake's Avatar
    I am having the same problem.
    09-10-2016 07:19 PM
  3. DarthSidiousPT's Avatar
    I'm also having the same issue.
    09-10-2016 07:46 PM
  4. UnrealEllement's Avatar
    I am able to sync (at least the emails) but my contacts profile pics (which I added all manually) disappeard as well
    09-11-2016 12:57 PM
  5. Chintan Gohel's Avatar
    Since Microsoft updated Outlook.com earlier this week, my phone (8.1), desktop (10) and my Outlook.com account will no longer sync. It also removed all of my contacts profile pics everywhere (the ones I added to the Outlook account on my phone). I have not been able to sync since Monday - and from what I've seen searching with Google, lots of people have the exact same problem - but no solution.

    Any ideas?!
    and if you check in the browser, are you able to access your mails?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    09-11-2016 01:35 PM

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