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  1. Windows Central Question's Avatar
    I recently purchased a new laptop (HP Pavilion 360) and I attempted to install Office Home and Business 2013. An error sign appeared letting me know that the key I used had been accepted but I needed to phone an 1800 number to check what the error was. When I phoned the technician told me It wasnt installing and that I needed to purchase a firewall to successfully complete the download of Office 2013.
    Could you verify to me that this was the correct advice please? The firewall she sold me was from AlliedWallet and cost 250 US dollars. Have I been scammed?
    Peter
    12-13-2016 10:43 PM
  2. shmsnh's Avatar
    In short, yes, this is a scam.

    There is no relation between installing Office 2013 and purchasing a firewall.
    Last edited by shmsnh; 12-13-2016 at 11:58 PM. Reason: Clarity
    aximtreo likes this.
    12-13-2016 11:57 PM

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