1. Windows Central Question's Avatar
    After i turn on my laptop I get to the desktop and it starts to stop responding and tries to refresh the desktop to fix the problem, but after it refreshed it goes into a loop and doesn't stop refreshing. The only app that I can open is task manager but I have to use control alt delete to open it. I just got the laptop a year ago and all of the drivers are updated. It is windows 10. Does anyone know what could be wrong with it?
    12-30-2016 12:44 PM
  2. Windows Central Question's Avatar
    After i turn on my laptop I get to the desktop and it starts to stop responding and tries to refresh the desktop to fix the problem, but after it refreshed it goes into a loop and doesn't stop refreshing. The only app that I can open is task manager but I have to use control alt delete to open it. I just got the laptop a year ago and all of the drivers are updated. It is windows 10. Does anyone know what could be wrong with it?
    12-30-2016 12:47 PM
  3. Windows Central Question's Avatar
    After i turn on my laptop I get to the desktop and it starts to stop responding and tries to refresh the desktop to fix the problem, but after it refreshed it goes into a loop and doesn't stop refreshing. The only app that I can open is task manager but I have to use control alt delete to open it. I just got the laptop a year ago and all of the drivers are updated. It is windows 10. Does anyone know what could be wrong with it?
    12-30-2016 12:51 PM
  4. holdum333's Avatar
    Hi Try to get into the Advanced Startup mode. You will find several options to repair your computer! If you need more help,please join the forum and someone will help you! Here's how you can get into Advanced Startup mode if you didn't make a system repair disk!
    If your PC isn’t loading Windows 10 and you don’t have the operating system installation files, you can use the following trick.

    Start your computer and follow the POST, when Windows should begin loading, press the power button to shutdown your computer.

    Repeat the previous step twice, and in the third restart the operating system should enter into the Windows Recovery Environment (Windows RE), where a number of diagnostics will be performed to try fix any booting issues, but you will also get an option to access the Windows Startup Settings.


    http://forums.windowscentral.com/ask...community.html
    ven07, Guytronic and RumoredNow like this.
    12-30-2016 01:08 PM
  5. RumoredNow's Avatar
    Threads Merged.

    User... Please do not create multiple threads on your issue. It actually works against you as any advice gets scattered around and a coherent conversation cannot develop as easily...

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread... Please see this link for instructions on how to join Windows Central.
    12-30-2016 08:08 PM
  6. shmsnh's Avatar
    Which build of Windows 10? The last time I faced this problem was with some build around 9xxx.

    Your best option is what holdum said - repair your device.
    holdum333 likes this.
    12-30-2016 11:24 PM
  7. Chemy JMHT's Avatar
    I didn't actually get the problem, I think the system freezes once the Windows finish the start and shows the Desktop background, that case you should try starting in Safe Mode and see if that works, you will first need to follow the steps Holdum333 gave and then:


    - After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
    - After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.

    If you are able to enter in the System in safe mode maybe it's a drivers problem or a software which is running after Windows log on.
    holdum333 likes this.
    12-31-2016 05:51 PM
  8. holdum333's Avatar
    Hi guys! thanks for joining this thread. I like team work! Trying to boot into safe mode is a good idea! It has been my experience that the OP never joins the forum and you never hear from them again; even though they posted three times about their problem. Here's a great link from HTG about W10 Advanced Startup Options.
    HTG is my go to guy for these things! I don't know for sure where the OP is in POST. Any way thanks for helping. It's appreciated!
    How to Use the Advanced Startup Options to Fix Your Windows 8 or 10 PC
    12-31-2016 07:02 PM
  9. Lux_CometFTW's Avatar
    Thank you all for the advice but in the end none of it worked I finally cracked and decided to factory reset my computer. It's probably for the best. It works just fine now and I believe that it was because of the amount of things that I had downloaded on to my computer. Granted I have a terabyte of space and only used less then half of it. Again I thank you all for the great advice.
    Laura Knotek likes this.
    01-02-2017 10:31 PM
  10. holdum333's Avatar
    Hi Thanks for joining the forum and thank you for posting how you solved your problem. I'm glad a reset worked for you. Would you care to share with the forum how you got to the reset feature. That would help other members with this problem.
    Laura Knotek likes this.
    01-02-2017 11:07 PM

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