1. Snoops8's Avatar
    Previous to this day I had absolutely no issues syncing my band 2 to my phone or my computer. Today however, neither the cell phone nor the desktop MS health app works. In fact, I can't even view previous data using the app. It just says "system error."

    Viewing previous data using the web portal still works however.

    So, did they cancel the MS Health app? Is anybody's band 2 and MS health app still work today?
    02-07-2018 09:17 PM
  2. DOGC_Kyle's Avatar
    Getting the same issue.

    Last successful sync was at 3:24pm EST. I have data up until that time showing on the web dashboard.

    If they were shutting it down, they'd make some sort of announcement and take down the web dashboard too. They'd likely issue privacy info, secure deletion, whatever stuff like that.

    I'm betting on temporary issue for now. It's been not even half a day.

    Also see here to see if there is any announcement: https://answers.microsoft.com/en-us/...5-a653791d09f7
    02-07-2018 09:45 PM
  3. Snoops8's Avatar
    Okay, thanks for the reply!

    Seeing as how MS health (as far as I know) only really works with Band 1 & 2, and because each band has a limited life due to the strap tearing, I'm wondering how long it will actually be supported.

    On the plus side, this is the only time I've ever had issues syncing. The fitbit ionic forums are full of people who say their watches don't sync.
    02-08-2018 02:31 AM
  4. fatclue_98's Avatar
    The service was down for a few hours but it came back on last night around 9:30 Eastern.
    02-08-2018 06:23 AM
  5. DOGC_Kyle's Avatar
    Yep, back up for me now!
    02-08-2018 11:35 AM
  6. Snoops8's Avatar
    Service just resumed about two hours ago for me.
    02-08-2018 08:44 PM
  7. Ejay Lozano's Avatar
    Mine isn't working as well on my L950 and I'm trying to keep track of my weight, since I've been going to the gym. I gotta be old fashion and write it down from now on and make my own graph. #So1995 .
    02-08-2018 09:08 PM

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