1. juliep101's Avatar
    HELP, ive tried doing the hard/soft resetting and charging the phone for hours but nothing, i dont have a camera button like some of the other models, i need my phone for work as its my appointment planner , its typically just over the warranty for repairing , the phone was charged before it died, always in a protective case and never dropped, even my laptop isnt recognizing it
    please someone,
    i have even searched the web for details regarding my model and found virtually nothing to help
    many thanks
    a frustrated community nurse
    10-30-2018 05:17 AM
  2. ven07's Avatar
    Did you try using the windows devices recovery tool?

    https://support.microsoft.com/en-us/...overy-tool-faq

    Welcome to the forums :)
    Guytronic likes this.
    11-02-2018 12:06 PM

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