11-23-2014 07:34 AM
41 12
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  1. Inferati's Avatar
    Hello,

    Anyone else having a problem with T-Mobile WiFi calling after the update, my actually calling is working just fine with it switched on but I can't use it for messaging at all.
    04-14-2014 10:22 AM
  2. David Ginsburg's Avatar
    I am having the same problem. My calling works fine on wifi calling, but my text messaging does not.

    I uninstalled the wifi app and re-installed it, but the messaging still isn't working.

    I've also tried it on three different wifi systems, calling works, messaging doesn't.

    I'm using a 925.
    04-14-2014 11:15 PM
  3. dnique2009's Avatar
    I'm experiencing the exact same issue with my Lumia 925. Calling works fine, but text does not. Continuously says, "Can't Send."
    04-15-2014 07:48 AM
  4. David Ginsburg's Avatar
    I did a hard reset on my phone this morning. It didn't fix the wifi texting issue.

    We will have to wait from a fix from Microsoft, T-Mobile and/or Nokia.
    04-15-2014 11:12 AM
  5. Inferati's Avatar
    I did a hard reset on my phone this morning. It didn't fix the wifi texting issue.

    We will have to wait from a fix from Microsoft, T-Mobile and/or Nokia.
    That sucks, I was about to try that to see if it fixed it since I hate how much battery it starts to drain while in my house as it keeps "looking" for signal. Guess we do have no choice but to wait, at least calling works lol
    04-15-2014 11:20 AM
  6. poliTechnsis's Avatar
    I was concerned about this very risk... but having done a quick search & not found anything, I proceeded to update both of my folks' 925's. That's on me. I really hope there's an update that fixes this very soon!
    04-21-2014 09:46 AM
  7. Inferati's Avatar
    Hope they do as well :) I've been restricting myself to my kitchen to get signal lol
    04-22-2014 11:05 AM
  8. oviedofreak82's Avatar
    Interesting, I'm not having any issues with Wi-Fi calling on my 925, YET. Everything has been great on both my 925 & 521 since updating to 8.1
    04-22-2014 11:09 AM
  9. Inferati's Avatar
    Interesting, I'm not having any issues with Wi-Fi calling on my 925, YET. Everything has been great on both my 925 & 521 since updating to 8.1
    That's odd, your texting works while on WiFi calling? That's really the only problem I've had.
    04-22-2014 02:37 PM
  10. ReconVirus's Avatar
    My started to help today, can't send SMS or mms over WiFi, but when I turn it off everything works fine again.

    Like was said before, turning it off didn't help :\

    I didn't have any problems with it before until now recently.
    04-23-2014 05:43 AM
  11. congoose's Avatar
    I believe SMS/MMS is always over cellular data. Both so they can count the messages and because the recipient receives over cellular. I've noticed that sometimes I can't disconnect from "wifi calling" until I reboot the phone (tried toggling wifi, airplane mode and cellular data). It's not everytime, but a handful of times. So the SMS issue might just be an issue with the wifi to cellular handoff.
    04-23-2014 10:25 AM
  12. oviedofreak82's Avatar
    Interesting, I'm not having any issues with Wi-Fi calling on my 925, YET. Everything has been great on both my 925 & 521 since updating to 8.1
    Well, it appears that I have jinxed myself as my ability to send SMS and MMS has been disabled on both my 521 & 925 on T-Mobile. I guess we'll have to wait until Lumia Cyan it's released before this gets resolved.
    04-28-2014 04:09 PM
  13. elknimrod's Avatar
    Try turning off your Data connection and see if the SMS comes back. I believe MMS needs an internet connection, so you need to turn Data back on for that.

    I've seen this help a lot of people.

    Ed
    04-30-2014 10:07 AM
  14. defante's Avatar
    Same thing happening here. I have to disable WiFi Calling to send out SMS.

    MMS never worked while enabled and it even says so in the WiFi Calling app in the FAQ section that you need to disable it to send MMS.
    04-30-2014 12:18 PM
  15. ReconVirus's Avatar
    Anyone find a short fix for this yet? Or might have some idea what's causing it to happen
    05-04-2014 09:56 AM
  16. petecal's Avatar
    Thanks dudes.
    I have had a text waiting to go out for hours with the message that it can't be sent.
    I turned off wifi and out it went.
    05-04-2014 10:58 AM
  17. ReconVirus's Avatar
    Anyone find a short fix for this yet? Or might have some idea what's causing it to happen
    This plz
    05-22-2014 06:56 PM
  18. Inferati's Avatar
    I'm afraid we'll be waiting until the firmware update. Thankfully I moved and I don't need WiFi calling anymore. I actually get signal in my house now! Can't wait for the lower spectrum phones to start being able to be used so I can get perfect signal!
    05-23-2014 11:46 PM
  19. ReconVirus's Avatar
    I'm afraid we'll be waiting until the firmware update.
    from Microsoft or T-Mobile?
    05-24-2014 09:56 AM
  20. Inferati's Avatar
    From t mobile as they need to fix the software to iron out the bugs that are making WiFi calling not work.
    05-24-2014 10:09 AM
  21. cad1217's Avatar
    I have the same problem even with the latest update on my 925. Wi-Fi calling and texting works on my 521 with Windows 8, I've been using that at home for months because of no cell signal at my house. I made the mistake of updating the 521 to 8.1 yesterday thinking maybe everything would be good and now both phones can't text out.
    06-16-2014 08:13 PM
  22. metalchick719's Avatar
    Yes, this is a royal pain. Same here, calling works perfectly on Wi-Fi calling on my 925 since updating to 8.1 via developer preview, but texting does not. I'm sure this will be fixed when the 8.1 update is out officially. At least I hope so. If it doesn't, I'll just go back to using the HeyWire app for texting on Wi-Fi when I have no service.
    06-16-2014 08:25 PM
  23. MBY's Avatar
    Could this be what's holding up T-Mo from releasing 8.1 and Cyan OTA? I really want 8.1 as soon as I can get it, but I just moved somewhere with very little service so WiFi calling is a must. Using 521 on WP8.
    08-19-2014 12:58 PM
  24. metalchick719's Avatar
    Could this be what's holding up T-Mo from releasing 8.1 and Cyan OTA? I really want 8.1 as soon as I can get it, but I just moved somewhere with very little service so WiFi calling is a must. Using 521 on WP8.
    That's certainly a good possibility.
    08-19-2014 02:27 PM
  25. David Ginsburg's Avatar
    I just got an update to my wifi calling app. It still doesn't let me text over wifi. I'm on the developers preview. Hopefully the wifi texting will come back when cyan is released.
    08-20-2014 06:46 PM
41 12

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