Band 2 shutdown itself

[eurocarter]

Dear All;
After the lastest update (2.0.4634.0 26 V) I can't use my Band 2! After disconnect of the charger, shutdown... all time!
Somebody with the same problems?

Regards.

 

[etphoto]

Yeap, happened to me as well, I got a replacement yesterday.

Sent from my Surface 3

 

[eurocarter]

Really? Bad news for me... ...I'm in Brazil and Microsoft do not support. Isn't a software problem?

 

[etphoto]

Really? Bad news for me... ...I'm in Brazil and Microsoft do not support. Isn't a software problem?

If it is I am sure it'll be fixed in future update.

Sent from my Surface 3

 

[Radeon_NL]

Almost the same problem here, mine shutdowns at random and only comes back to life when I put it on the charger. It says battery empty only the charge says around 80% then. Just did a factory restore to look if it helps. My Band is on build 2.0.4634.026R

 

[eurocarter]

Almost the same problem here, mine shutdowns at random and only comes back to life when I put it on the charger. It says battery empty only the charge says around 80% then. Just did a factory restore to look if it helps. My Band is on build 2.0.4634.026R

Bad news for you, my friend...
My Band 2 started with the same problems related, now just work using a power cable... I think is dead...

 

[Babs75]

This is from the Microsoft Band support page. You can copy and paste this into your browser.

http://answers.microsoft.com/en-us/.../1e4500d4-ce05-46d3-a75a-153535a0b1d7?page=54

This thread dates back to November with 56 pages of postings about this same problem. You might find some answers here.

 

[eurocarter]

Thank you Babs75... ...the only one answer I think is better: replace it. Unfortunately...