Sorry, we are not able to play this song right now error, how can I fix it?

  • Thread starter Windows Central Question
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Windows Central Question

"Sorry, we are not able to play this song right now" error

Few days, maybe couple weeks ago I stared seeing this message ""Sorry, we are not able to play this song right now" for every song I try to stream with Xbox Music. Songs that were already synced to device previously play just fine.

The error is the same for music from Xbox Music (Groove) collection, and for those I put to OneDrive myself. Music plays fine in desktop app (Windows 10), specifically checked same songs.

Phone: HTC 8X, Windows Phone 8
Music Pass: Active
 

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