1. sirishsimon's Avatar
    my lumia 830 doesn't flash back to wp8.1 using the windows devices recovery tool! the recovery tool says that the phone is going into the flashing mode but then suddenly the operation fails every time! I have reset the mobile too but of no use! please help, I wanna revert back to wp8.1
    10-04-2015 06:34 AM
  2. Teo Bartulovic's Avatar
    You should try to do the same with Nokia software updater for retail...
    10-04-2015 06:41 AM
  3. sirishsimon's Avatar
    sorry, but I didn't get you
    10-04-2015 07:04 AM
  4. aximtreo's Avatar
    There are two recovery apps to go back to WP 8.1. One is the newly named Windows Software Recovery program. It's for all WP devices I believer. I found it very hard to go back to 8.1 on my htc one M8 but finally got it to work. It takes time and patience.

    The second option is the Lumia Recover app. It works for all Lumia devices and works really well.

    Choose this one if you are using a Lumia/Nokia phone.

    Hope this helps.
    10-04-2015 09:01 AM
  5. Harrie-S's Avatar
    My best guess is that there is a "connection" problem between your mobile and your PC. I would suggest to try another USB cable or another USB port on your PC.
    xandros9 likes this.
    10-04-2015 09:33 AM
  6. Teo Bartulovic's Avatar
    sorry, but I didn't get you
    Install Nokia Software Updater 4.3.2 and give it a try...
    10-05-2015 02:04 AM
  7. sirishsimon's Avatar
    I have tried using another cable and another port but of no use.... And windows device recovery tool is the updated version of lumia recovery tool. It is a compulsary update to windows recovery tool. So i cant use lumia recovery tool. And nokia software updater does not recognice my phone or any lumias
    10-05-2015 04:03 AM

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