Cortana crashes when try to read aloud an incoming text message connected by Bluetooth (Need help!)

DavidBS1989

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Mar 21, 2018
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Hello. I have a Nokia Lumia 930 and, since I updated it to Windows Mobile 10 (currently with 10.0.14393.2189), I'm having a problem with Cortana.

When Cortana is connected to the car bluetooth and I recieve a new text message, she tell me that I have a new one, and ask me if I want to get it read aloud. It's all OK until this point. But, when I answer she "Read it", she does nothing, ending after a few seconds.

The function worked very well when I was in WP8.1. I don't understand what is happening, it seems is everything well configured. I think is a common problem but I don't know the solution.

I have done some tests, and I found that Cortana reads aloud the text message only if the mobile phone is unlocked. That had no sense, because the reason of this function is to giving the text message read without manipulating the mobile.

Does anyone knows about this problem? Thank you very much for your help.
 
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