1. trandat's Avatar
    I just picked up this HP Elite X3 and to be honest, I really like it. I will switch to this full time if I can get a few things ironed out.

    1. Is there a way to turn my VPN to always on? I don't see a way to do this. I've successfully added a VPN, but I have to manually go in and select 'connect' when I want it used. Plus, I never really know when its disconnected.

    2. I Can't send picture messages to some people, but I can to others. Multi-user threads also tend to fail for me as well. I have AT&T and have tried resolving this with them over the last two weeks. No luck there. Does anyone have experience with AT&T + the HP Elite X3 that can assist?

    3. I added an outlook account. It is pinned on my desktop. I can access email, it works great.
    Problem is, I added a second (exchange) account and I don't know how to actually get to my inbox. Its listed under settings>email & app accounts, but that's it. You can only manage the accounts there, not check your inbox etc. I figure this is an easy solution, but its aggravating me nonetheless.

    TIA
    Last edited by trandat; 02-05-2020 at 08:55 PM. Reason: more info
    02-04-2020 05:07 AM
  2. fatclue_98's Avatar
    1. Can’t help you with the VPN situation, I’ve never used one.

    2. You have to make sure you have the correct APN settings for AT&T. Data is one APN and messaging is another. Popping in a SIM card doesn’t always guarantee the correct settings will be populated.

    3. See the attached pictures for this one. In Outlook, use the account picker (where my finger is) and from there you press and hold whichever account you want and select “pin to start” or words to that effect. They will pin to the bottom of your start screen and you move it from there.adjustments.jpgadjustments.jpg
    02-04-2020 01:46 PM
  3. Ryujingt3's Avatar
    1- I don't believe the VPN can be turned on permanently.

    2 - @fatclue_98 answered this.

    3 - Along with what @fatclue_98 said, instead of having one Outlook tile, you can actually pin separate tiles for each account. To do that, go to the menu in the second picture, long press 'Inbox' and there should be a 'Pin to Start' option.
    Laura Knotek and aximtreo like this.
    02-04-2020 10:49 PM
  4. trandat's Avatar
    1. Can’t help you with the VPN situation, I’ve never used one.

    2. You have to make sure you have the correct APN settings for AT&T. Data is one APN and messaging is another. Popping in a SIM card doesn’t always guarantee the correct settings will be populated.

    3. See the attached pictures for this one. In Outlook, use the account picker (where my finger is) and from there you press and hold whichever account you want and select “pin to start” or words to that effect. They will pin to the bottom of your start screen and you move it from there.Click image for larger version. 

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    First - thank you for trying to assist me.
    1. OK
    2. So your suggestion is that I need both Data APN and messaging APN. I will try that. Just an FYI, I have two sections that deal with APNs. "Internet APN" and "MMS APN" . I have a 'default' APN for my Internet. It shows 'activated'. Everything in there is blank except IP Type (IPv4). "Use this APN" and "Apply this profile" are both checked and greyed out. In fact, I cannot edit or delete this default profile. I should add, my Internet works just fine - I can access the web via my browser.

    There is no APN profile under MMS APN. So I assume this is my issue and where I need to find correct settings for this phone + AT&T and add a profile. I will search again on the Internet to see if someone else with AT&T and the HP Elite X3 had a similar issue and resolved it. Calls to AT&T have produced no help in this area. sigh.

    3. Thank you for your help. I am able to find and pin additional accounts via the account picker "3 horizontal bars" icon.

    Last edited by trandat; 02-05-2020 at 08:51 PM. Reason: more info
    fatclue_98 and aximtreo like this.
    02-05-2020 08:48 PM
  5. trandat's Avatar
    1- I don't believe the VPN can be turned on permanently.

    2 - @fatclue_98 answered this.

    3 - Along with what @fatclue_98 said, instead of having one Outlook tile, you can actually pin separate tiles for each account. To do that, go to the menu in the second picture, long press 'Inbox' and there should be a 'Pin to Start' option.
    Thank you for further assisting.

    It's unfortunate that VPN cannot be turned on permanently. This is something that was possible with Blackberry and various Android phones that I have used. I'll just bookmark an IP test site so that I can check my status.
    02-05-2020 08:54 PM
  6. Ryujingt3's Avatar
    Thank you for further assisting.

    It's unfortunate that VPN cannot be turned on permanently. This is something that was possible with Blackberry and various Android phones that I have used. I'll just bookmark an IP test site so that I can check my status.
    Glad you found a workaround at least!
    02-22-2020 08:44 AM

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