1. maussie95's Avatar
    Hi there,

    I've got my HTC 8S a while ago, since January this year. I haven't gotten any notable problems with this device, but last night while I was browsing I saw a lot of green and red dots on my screen. So I searched on the internet and I found out that my 8S has a lot of dead subpixels. I immediatly contacted HTC, but they say there must have been "some external pressure" on the screen and that caused the dead subpixels, they won't pay for it. I carried my 8S like it was my baby! It has only been in my pocket, on my desk and in my hands, I even didn't allow anyone to borrow it! I'm very mad at them and will never buy an HTC device again.
    05-07-2013 05:01 PM
  2. palandri's Avatar
    If the pixels are black, they are dead pixels. If the pixels are any other color, they are simply stuck pixels, There are a couple of videos on YouTube that can fix stuck pixels, along with the eraser trick of tapping on the screen with a pencil eraser.
    05-07-2013 06:42 PM
  3. LBLEIJE's Avatar
    I had the same problem. Send it to HTC and got a brand-new device back. You should send it to HTC Netherlands :p
    You should contact them again, and say it are around 50 (I Guess, same with me) dead pixels. 1 or 2 they don't mind, but more than a given percentage of the screen is according to the law (maby not in your country) a good reason for replacement.
    I wish you good luck, and contact them again, a couple of times. It could help.
    05-10-2013 07:49 AM

Similar Threads

  1. Dead Pixels on my Lumia 920
    By stoneysilence in forum Nokia Lumia 920
    Replies: 8
    Last Post: 05-23-2013, 02:08 AM
LINK TO POST COPIED TO CLIPBOARD