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  1. Cruzebe's Avatar
    I live in Belgium Europe to get the MS health app on my Lumia 925 (Win8.1 Cyan Dev preview)I had to change my phone's regional settings in to USA and the Band works fine but when I want to buy an other app from the store I can't use paypal or my Creditcard anymore , it has something to do with the regional settings and with the tax regulations of each country I guess . So if I want to buy an app I have to chance the regional settings in to Belgium and it works back . so each time I want to buy an app now I have to change the regional settings , and if I want the Band work properly i change it back to US . I hope MS will release the Band in Europe soon .
    12-04-2014 01:36 PM
  2. Cruzebe's Avatar
    Anyone else ordered from bigapplebuddy?
    Yes me and they work fast and are very honest , just send them a mail ......
    Snow Wight likes this.
    12-04-2014 01:38 PM
  3. Red River's Avatar
    How much did it cost all up? Do they physically go into a store and buy it for you?
    Yes they go to a physical store to buy one for you. $40 for doing this. It is not like the youshop in NZ only receive and transfer goods from online shops.

    The total amount I've paid is USD301. This includes the costs of a band, tax in US, bigapplebuddy service fee, Fedex fee (2-4 days delivery) and 4.2% paypal fee. Just ask them to give you a quote.
    Br1an_g, jojoe42 and Snow Wight like this.
    12-04-2014 01:56 PM
  4. Snow Wight's Avatar
    Thanks for the info re Big Apple Buddy. I have just ordered my Band from them! Christmas will come early this year!
    12-07-2014 12:33 PM
  5. Br1an_g's Avatar
    Great concept by big apple buddy. Contacted then last night but they said the medium band is out of stock in the shop now. :( i did ponder the large but too worried it wouldn't fit even though there must be a level of overlap between the sizes.

    EDIT. decided to order the large as my wrist is 19cm circumference. So thanks to the post above about 18 being smallest of the large settings.
    Last edited by Br1an_g; 12-08-2014 at 05:09 AM.
    12-08-2014 02:51 AM
  6. pratishk's Avatar
    Anyone paid the customs yet in the UK? How much does it come to? Thanks
    Snow Wight likes this.
    12-08-2014 03:27 PM
  7. Br1an_g's Avatar
    Mine was shipped at 00:50 this morning. Should be here in a few days so will confirm custom charges of any.
    12-09-2014 03:00 AM
  8. psyfreaki's Avatar
    i've also ordered mine today from bigapplebuddy. indeed Christmas comes early for my as well :P
    whoever posted info about bigapplebuddy... thank you
    Snow Wight likes this.
    12-09-2014 01:07 PM
  9. markyjns's Avatar
    I've also just ordered today from bigapplebuddy. Have to say the service received so far via email is superb, very friendly, very helpful, just hoping MS don't sell out now!
    Snow Wight likes this.
    12-09-2014 03:21 PM
  10. Snow Wight's Avatar
    My band is in the UK! Maybe get it tomorrow!
    12-09-2014 04:26 PM
  11. Red River's Avatar
    My band is in the UK! Maybe get it tomorrow!
    how come it is so fast? my one is in Honolulu now. OMG it has been shipped for 3 days but it's still in America.
    12-09-2014 05:57 PM
  12. Snow Wight's Avatar
    how come it is so fast? my one is in Honolulu now. OMG it has been shipped for 3 days but it's still in America.
    Sorry, I don't know. Maybe just blind luck?
    12-09-2014 06:10 PM
  13. jojoe42's Avatar
    Sorry, I don't know. Maybe just blind luck?
    Probably the shipping companies ramping up to deal with holiday shopping demand around this time
    12-09-2014 09:17 PM
  14. Red River's Avatar
    Probably the shipping companies ramping up to deal with holiday shopping demand around this time
    She's really lucky. My band had just been sent out when she paid. Her band has arrived UK now, but my band has only came to Hawaii. I'm using Fedex the fastest one.
    12-10-2014 12:59 AM
  15. jojoe42's Avatar
    She's really lucky. My band had just been sent out when she paid. Her band has arrived UK now, but my band has only came to Hawaii. I'm using Fedex the fastest one.
    FedEx is generally quite quick to NZ - even on Economy, I shipped a package from Texas on a Tuesday and I had it arrive on the Friday morning!!
    12-10-2014 03:02 AM
  16. Red River's Avatar
    FedEx is generally quite quick to NZ - even on Economy, I shipped a package from Texas on a Tuesday and I had it arrive on the Friday morning!!
    Ooops. The FedEx tracking shows "7:00 pm Shipment exception ALEXANDRIA AU Improper or missing international paperwork, contact Customer Service".

    The band sent to New Zealand has been stopped by the Australian Customer Service. What a pain in the ***!!
    12-10-2014 03:08 AM
  17. Br1an_g's Avatar
    My band is in London now, hopefully not long till delivery.
    12-10-2014 03:14 AM
  18. markyjns's Avatar
    Whoop mines been dispatched I only sent my initial enquiry last night! bigapplebuddy service is superb!
    12-10-2014 03:44 AM
  19. pratishk's Avatar
    Got mine this morning, no customs charges that I am aware of, wearing it now... Loving it but getting used to wearing it, I have the small and a little tight for now, but going to wear it in...
    12-10-2014 12:49 PM
  20. Snow Wight's Avatar
    Got mine having waited in all day, only to discover at 18:20 that it was delivered to a neighbour at 10 am. No card through my door and they didn't update the tracking until after 18:00. Luckily I was able to work out which neighbour! No customs charge. It is a thing of beauty!
    12-10-2014 12:57 PM
  21. d0m1's Avatar
    No customs charge.
    Don't worry, you'll get the letter with the invoice later at least it works like this using FedEx or DHL Express
    12-11-2014 12:28 AM
  22. Br1an_g's Avatar
    Mine is at the local sorting office, hopefully delivered today. :)
    12-11-2014 02:00 AM
  23. Red River's Avatar
    My one was sent out on Sunday. It spent 3 days to leave the US. It was held by the Australian Custom last night. Now it is being held at the New Zealand Custom. I cannot get it before next Monday. The shipment is a nightmare.
    12-11-2014 02:39 AM
  24. Br1an_g's Avatar
    UK customs import cost should be a max of 22.5% which is 20% vat plus a max of 2.5% import duty. This should be charged on the item value stated on the packaging. if I am reading the gov website correctly. Depending what exchange rate they apply there could be zero import duty. Interested to see what everyone is charged. FedEx send you a letter after delivery.
    12-11-2014 03:28 AM
  25. Br1an_g's Avatar
    Well got mine today, and its too big. :(. Even on its smallest setting its still loose. Totally gutted.
    12-11-2014 12:10 PM
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