1. slysy's Avatar
    Anyone else getting this or know of a solution? When I try and select the calories tile, step tile etc I get "Couldn't load the data. Please try again later". This is within the Microsoft Health phone app. I'm in the UK. It was working yesterday.
    04-28-2015 04:11 AM
  2. UltimateFanBoy's Avatar
    I also am having this problem since april 26. it is only in the calorie view, all other options work as they should.
    04-28-2015 05:33 AM
  3. sully9088's Avatar
    Same here, but the web dashboard works. My Msoft health app wont load the data
    04-28-2015 06:26 AM
  4. slysy's Avatar
    I wonder if this could be due to the changes made in the dashboard? Maybe we need an app update to make it work again?
    04-28-2015 06:43 AM
  5. ncharlt's Avatar
    I also am having this problem since april 26. it is only in the calorie view, all other options work as they should.
    I get the same problem but with steps and calories - other tiles seem OK.
    04-28-2015 08:17 AM
  6. nmercy's Avatar
    My steps and calories are not working in the app, but it seems to be syncing to the web dashboard so... just have to wait for an app update I guess.
    04-28-2015 11:41 AM
  7. Allan Clarke's Avatar
    I've also started to get these errors on Steps & Calls, started today (28th). I'm assuming its associated with the fact that they've changed the Health website. Obviously making something better in one place means they can make and worse elsewhere! Here's hoping a) someone at Microsoft has realised they've a problem an b) are working on a fix!
    04-28-2015 02:30 PM
  8. nmercy's Avatar
    It seems to be back now with the new app update.
    04-28-2015 03:07 PM

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