Couldn't Load the data (error in health app on phone)

[slysy]

Anyone else getting this or know of a solution? When I try and select the calories tile, step tile etc I get "Couldn't load the data. Please try again later". This is within the Microsoft Health phone app. I'm in the UK. It was working yesterday.

 

[UltimateFanBoy]

I also am having this problem since april 26. it is only in the calorie view, all other options work as they should.

 

[sully9088]

Same here, but the web dashboard works. My Msoft health app wont load the data

 

[slysy]

I wonder if this could be due to the changes made in the dashboard? Maybe we need an app update to make it work again?

 

[ncharlt]

I also am having this problem since april 26. it is only in the calorie view, all other options work as they should.

I get the same problem but with steps and calories - other tiles seem OK.

 

[nmercy]

My steps and calories are not working in the app, but it seems to be syncing to the web dashboard so... just have to wait for an app update I guess.

 

[Allan Clarke]

I've also started to get these errors on Steps & Calls, started today (28th). I'm assuming its associated with the fact that they've changed the Health website. Obviously making something better in one place means they can make and worse elsewhere! Here's hoping a) someone at Microsoft has realised they've a problem an b) are working on a fix!

 

[nmercy]

It seems to be back now with the new app update.