1. Windows Central Question's Avatar
    i guess it loading the tiles but is and in between taking lot of time and is restarting it self.Please help what to do.
    01-13-2016 08:31 AM
  2. charlie8420's Avatar
    plz help fast............
    01-13-2016 08:37 AM
  3. Burnbackin's Avatar
    Are you on w10? This happens on 950xl as well. Don't know exactly why and when. Soft reset solved it to me..
    01-13-2016 08:56 AM
  4. charlie8420's Avatar
    i am using windows 8.1 update 2.should i go for a hard reset or wait for the windows tech guys to fix it.
    01-13-2016 09:13 AM
  5. Burnbackin's Avatar
    Try a soft reset first (hold volume down and power button for a few sec until it vibrates and the phone is rebooting) this should fix most issues
    01-13-2016 09:21 AM
  6. charlie8420's Avatar
    kk, thnxx wil try.
    01-13-2016 09:24 AM
  7. Patrik Sopko's Avatar
    Loading after you unlocked screen may be a result of uninstalling Live lock screen beta app.
    01-13-2016 09:57 AM
  8. charlie8420's Avatar
    so, how to fix it.
    01-14-2016 06:36 AM
  9. Rose640's Avatar
    Loading after you unlocked screen may be a result of uninstalling Live lock screen beta app.
    That is true my friend, had the same issue.

    so, how to fix it.
    If you have previously uninstalled Live lock screen then you have no other choices but hard reseting your device, as i had to do.
    01-14-2016 07:40 AM
  10. Patrik Sopko's Avatar
    You can solve this issue by turning on and off Kid's Corner
    01-15-2016 04:49 PM

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