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Windows Central Question
I can no longer download any apps to my windows 10 phone (Lumia 640)
My phone was working great. I was able to download apps with no problems. Then today I tried to download Acrobat PDF Reader. The Microsoft Store responded with "pending", the download started, but stopped. It then says "Attention required. Tap here." I have done that many times. But it seems to be in an endless loop. The first time it happened it had an error code. I think it was "c101a006". I tried to download other apps but they all failed. So I think the problem is with the Microsoft Store app. How can I fix the app? How can I reset or reload the Microsoft Store app so it will start working again? I can find lots of information on doing that on a Windows 10 PC, but not on a Windows 10 phone. I need help for Windows 10 Phone. My phone is a Lumina 640. Thanks in advance.
My phone was working great. I was able to download apps with no problems. Then today I tried to download Acrobat PDF Reader. The Microsoft Store responded with "pending", the download started, but stopped. It then says "Attention required. Tap here." I have done that many times. But it seems to be in an endless loop. The first time it happened it had an error code. I think it was "c101a006". I tried to download other apps but they all failed. So I think the problem is with the Microsoft Store app. How can I fix the app? How can I reset or reload the Microsoft Store app so it will start working again? I can find lots of information on doing that on a Windows 10 PC, but not on a Windows 10 phone. I need help for Windows 10 Phone. My phone is a Lumina 640. Thanks in advance.