Big WIFI problems with my 950 XL

EssThree

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So I received my Lumia 950 XL yesterday, and I set it up all nicely, updated it and everything, got a new sim for it today and everything was going fine (a few minor gripes about feature changes in Windows 10, but for the most part it was fine).

Suddenly about three hours ago it went into a reboot loop, and after it finally booted the wifi wouldn't turn on saying "can't do this right now. try again in a little while, if the problem continues restart your phone and try again." So I restarted, the problem persisted. I then noticed that bluetooth wouldn't turn on either. So I gave up and decided to do a factory reset.

It just finished doing that, and the problem STILL persists. Did I end up with dud hardware?
 

Eddie Mendoza

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So I received my Lumia 950 XL yesterday, and I set it up all nicely, updated it and everything, got a new sim for it today and everything was going fine (a few minor gripes about feature changes in Windows 10, but for the most part it was fine).

Suddenly about three hours ago it went into a reboot loop, and after it finally booted the wifi wouldn't turn on saying "can't do this right now. try again in a little while, if the problem continues restart your phone and try again." So I restarted, the problem persisted. I then noticed that bluetooth wouldn't turn on either. So I gave up and decided to do a factory reset.

It just finished doing that, and the problem STILL persists. Did I end up with dud hardware?

Are you using the insider build? I noticed mine started doing something similar with WIFI just two days ago, but when I reboot by using the buttons (hold down volume down and power button for 10 sec) it reboots and the wifi works fine
 

abhishek singh21

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So I received my Lumia 950 XL yesterday, and I set it up all nicely, updated it and everything, got a new sim for it today and everything was going fine (a few minor gripes about feature changes in Windows 10, but for the most part it was fine).

Suddenly about three hours ago it went into a reboot loop, and after it finally booted the wifi wouldn't turn on saying "can't do this right now. try again in a little while, if the problem continues restart your phone and try again." So I restarted, the problem persisted. I then noticed that bluetooth wouldn't turn on either. So I gave up and decided to do a factory reset.

It just finished doing that, and the problem STILL persists. Did I end up with dud hardware?

do a hard reset/ what is your os version, the final one is 10586.164
 

EssThree

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Are you using the insider build? I noticed mine started doing something similar with WIFI just two days ago, but when I reboot by using the buttons (hold down volume down and power button for 10 sec) it reboots and the wifi works fine
That's a good point. I was only using the production ring, but I guess that's still insider, I guess.

So there's a new addition to the story; I've used the recovery tool and for a little while it seemed to be working again last night. But now I've woken up and it's doing the same thing again. Very strange!

do a hard reset/ what is your os version, the final one is 10586.164
I think I was running this, but now I'm running 10586.107 since using the recovery tool. I'd update, but I can't use WIFI! haha
 

EssThree

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After a few resets and a few recoveries, the problem still persists. Place I bought it from said to send it back, so now I play the waiting game... again... lol. Hopefully I have no unexpected problems from the replacement!
 

kanavsingh

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i am not able to configure my personal webmail for my website on my nokia 950xl.. while configuring when i enter server details and login, it shows error connecting .. what can be done to resolve this issue?
 

anthonyng

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i am not able to configure my personal webmail for my website on my nokia 950xl.. while configuring when i enter server details and login, it shows error connecting .. what can be done to resolve this issue?

Double check your server details, ports, user/password. I have a personal webmail for my website set up no problem.
 

marcox92

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950 XL dbl SIM, french.14295 insider buil
From the very beginning I have WiFi issues
Yesterday, as I saw a new firmware version on WDRT, I re-install all.

halas, WiFi issues are worst
It tries to connect to le weakest signal; when I force it to the correct one, it disconnects 1 mn after...

really am a Microsoft fan, but am very disappointed by that device.

Just to say, I had 2 Lumia 1520 and both, after nearly 2 years are now crazy devices
with huge touch screen issues making them unusable, is a known hardware issue knows by Microsoft.
Well these 3 devices cost a total of 1800@... please Microsoft be serious with your client...
 

MrDonGato

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I have (since day 1) issues with 5Ghz Wifi, When i connect it, it randomly reboots the phone, it's too annoying...

Is anyone having this issue?
 

signal-2-noise

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^
This is a known issue for a long time. Visit the Feedback Hub and upvote the reported 5GHz WiFi band connectivity problems that have been posted there.
 

MrDonGato

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This is a known issue for a long time. Visit the Feedback Hub and upvote the reported 5GHz WiFi band connectivity problems that have been posted there.

It's ironic that we have the possibility to connect to a 5 ghz wifi band, but we cannot use it because it crashes the entire phone, i wanted to work on that band, one of the lots of stuff who made me to buy this phone, and i cannot do it... meh.
 

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