12-01-2015 09:07 PM
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  1. AlexanderJJJ's Avatar
    According to when I purchased the 950 last night from the Microsoft Store, it is back-ordered. I ordered it within the first hour it was available, so it doesn't seem they be out of stock by then. Though it does say shipping by November 25th, today. Anyone else have this same occurrence in their recent orders?
    Last edited by AlexanderJJJ; 11-25-2015 at 02:34 PM.
    11-25-2015 02:22 PM
  2. DCProjMgr's Avatar
    I just walked in to the Microsoft store and bought the unlocked 950.
    11-25-2015 03:19 PM
  3. EdgarAbdiel's Avatar
    Same here. I bought it yesterday afternoon at about 2:00 pm and page says Back ordered.
    11-26-2015 07:36 AM
  4. James Dandy's Avatar
    I ordered it about the same time with the same results. I was about to cancel the order and just bite the bullet and go to my local MS store and buy one since Panos Panay's post said "U.S. Microsoft Stores will have both phones available online on Nov. 25 and in the retail stores on Nov. 26." but my local store hours shows "Thu: Closed during normal hours". C'mon MS get your act together!
    11-26-2015 11:52 AM
  5. sleeve22's Avatar
    Same here. I ordered mine at 7:00 am and originally said shipping on 11/25. Then when I check the invoice it shows back-ordered.
    11-26-2015 12:57 PM
  6. EdgarAbdiel's Avatar
    someone who has been tracking number?
    11-26-2015 08:41 PM
  7. ssapre's Avatar
    According to when I purchased the 950 last night from the Microsoft Store, it is back-ordered. I ordered it within the first hour it was available, so it doesn't seem they be out of stock by then. Though it does say shipping by November 25th, today. Anyone else have this same occurrence in their recent orders?
    Was refreshing that page many times and hence I believe I put in order within 10 mins of its opening up. Later on had another order by 10 AM, both are showing Back Ordered. Am going to try physical store on Friday or else will cancel all orders and wait till Jan. They are really pathetic in handling orders this time for both 950 and XL.
    sleeve22 likes this.
    11-26-2015 09:02 PM
  8. Sakic26's Avatar
    Yep I ordered around 5:55 am that day(25th) and when I talked to the lady tonight she told me she has no idea what is going on and had to escalate the issue to fulfillment. Once again another launch that flops.
    11-26-2015 09:17 PM
  9. Tunno79's Avatar
    Yep I ordered around 5:55 am that day(25th) and when I talked to the lady tonight she told me she has no idea what is going on and had to escalate the issue to fulfillment. Once again another launch that flops.
    I ordered mine the same time as you. It said it would ship by Nov 25. My credit card was charged. However on the the Store order page, as of today Nov. 27, it is listed as "order in process" and also says "Back ordered"

    If you were able to place an order that stated "ships by Nov 25" then surely it should do so. It really seams as though MS are not capable of launching a phone product properly.

    I had previously pre-ordered from a B&M MS Store in Garden City and even the Sales rep in the store couldn't tell me when the store would actually be getting shipments in.

    Very unorganized compared to another well known fruit product who can perform flawless launches. Come on MS.
    11-27-2015 08:44 AM
  10. William Sanderson's Avatar
    I ordered mine the same time as you. It said it would ship by Nov 25. My credit card was charged. However on the the Store order page, as of today Nov. 27, it is listed as "order in process" and also says "Back ordered"

    If you were able to place an order that stated "ships by Nov 25" then surely it should do so. It really seams as though MS are not capable of launching a phone product properly.

    I had previously pre-ordered from a B&M MS Store in Garden City and even the Sales rep in the store couldn't tell me when the store would actually be getting shipments in.

    Very unorganized compared to another well known fruit product who can perform flawless launches. Come on MS.
    I had pre-Ordered my 950 on the 17th and my credit card was not charged until the day and time it was shipped. This is Microsoft Policy that they do not charge until and item(s) ship. I would be contacting the Store support asap and finding out if there was a problem with the actual shipment or if it was shipped and sent a notification and you di not receive it.

    About my Pre-Ordered 950...it shipped on the 24th and I received it on the 25th. My card was charged on the 25th.
    Tunno79 likes this.
    11-27-2015 03:21 PM
  11. sleeve22's Avatar
    I had pre-Ordered my 950 on the 17th and my credit card was not charged until the day and time it was shipped. This is Microsoft Policy that they do not charge until and item(s) ship. I would be contacting the Store support asap and finding out if there was a problem with the actual shipment or if it was shipped and sent a notification and you di not receive it.

    About my Pre-Ordered 950...it shipped on the 24th and I received it on the 25th. My card was charged on the 25th.
    Are the unlocked 950s from the MS Store single-sim or dual-sim? I have one on backorder too, but if they are dual-sim I might take a chance with an AT&T variant and see about getting it unlocked.
    11-27-2015 04:29 PM
  12. AlexanderJJJ's Avatar
    They just created a shipping label so hopefully I'll get mine tomorrow cuz I got next day shipping :)
    11-27-2015 05:11 PM
  13. Tunno79's Avatar
    I had pre-Ordered my 950 on the 17th and my credit card was not charged until the day and time it was shipped. This is Microsoft Policy that they do not charge until and item(s) ship. I would be contacting the Store support asap and finding out if there was a problem with the actual shipment or if it was shipped and sent a notification and you di not receive it.

    About my Pre-Ordered 950...it shipped on the 24th and I received it on the 25th. My card was charged on the 25th.
    I called the MS store. It turns out that the rep does not know exactly when the phone will ship but because the exact amount charge is pending on my credit card it should be close to shipping.

    Hopefully I see some movement early next week.
    11-27-2015 05:46 PM
  14. j o e l's Avatar
    A few hours ago, I received an email from Microsoft saying the phone was shipped. Tracking info says it will be here early next week. I ordered unlocked 950 on the 25th.
    Tunno79 likes this.
    11-27-2015 06:51 PM
  15. Rugbyplayer Bartet's Avatar
    I ordered one on the Microsoft site about 12:30 am on Tuesday. Still says pending. So I walked into the store in Scottsdal,AZ and picked one up no problem. Got home and called customer support to cancel and they don't have a cancel button for it or something. Said they would call me back in 24-48 hours. Ugh
    11-27-2015 07:53 PM
  16. ACF1's Avatar
    Is ATT LTE working on unlocked L950 with a brand new nano sim (I mean not the one you pull from your existing phone)? I have been reading the L950XL has this problem becuase ATT doesn't have XL's Imei registered in their database. I suppose the L950 unlocked has a different IMEI from the ATT L950, so it is possible it runs into the same problems as XL owners.
    11-27-2015 11:10 PM
  17. rlshky's Avatar
    Ordered at about 230am on the 25th. Order status said back ordered earlier today. Just got email stating was shipping. Hope others get their shipping notices soon.
    11-28-2015 12:41 AM
  18. Tunno79's Avatar
    Ordered at about 230am on the 25th. Order status said back ordered earlier today. Just got email stating was shipping. Hope others get their shipping notices soon.
    Got an email that mine was shipping this morning. So will receive early by Dec 4.
    11-28-2015 07:43 AM
  19. William Sanderson's Avatar
    Are the unlocked 950s from the MS Store single-sim or dual-sim? I have one on backorder too, but if they are dual-sim I might take a chance with an AT&T variant and see about getting it unlocked.
    The one I ordered from the MS Store is the Dual Sim version.
    11-28-2015 10:05 AM
  20. William Sanderson's Avatar
    Are the unlocked 950s from the MS Store single-sim or dual-sim? I have one on backorder too, but if they are dual-sim I might take a chance with an AT&T variant and see about getting it unlocked.
    The one I ordered from the MS Store is the Dual Sim version.
    sleeve22 likes this.
    11-28-2015 10:06 AM
  21. sleeve22's Avatar
    The one I ordered from the MS Store is the Dual Sim version.
    Thanks for the reply, but I am sorry to read this. I just got my shipping notification and it looks like I’ll be sending it back if it is a dual-sim.
    11-28-2015 12:06 PM
  22. Frank Lai1's Avatar
    According to when I purchased the 950 last night from the Microsoft Store, it is back-ordered. I ordered it within the first hour it was available, so it doesn't seem they be out of stock by then. Though it does say shipping by November 25th, today. Anyone else have this same occurrence in their recent orders?

    Anyone else hear anything? Mine says ship by Nov 25 and back orders. My credit card was also charged on the 25th but I have yet to receive a shipping label.
    11-30-2015 01:04 PM
  23. Albatross2's Avatar
    I ordered about 7:00 AM eastern time on 25Nov. The site said "ships 25Nov" when I placed the order, but my order status was "back-ordered" for some time. Finally got a shipping notification on 28Nov. Tracking info from UPS says I'll get it tomorrow. I'm not thrilled with the process so far. I hope the hardware warms me back up to Microsoft.
    11-30-2015 02:04 PM
  24. EdgarAbdiel's Avatar
    Today I received an email with the tracking number. I paid for express shipping so I hope to receive tomorrow.
    12-01-2015 12:49 PM
  25. TechADD's Avatar
    I pre-ordered on the 16th, it was supposed to ship on the 25th. On the 27th Microsoft sent me an email saying there is a delay and they won't ship it until the 14th of December. At least some people are getting their phones. I might as well cancel my order and drive 4 hours and try to buy one from a store.

    Posted via the Windows Central App for Android on my BlackBerry
    12-01-2015 02:56 PM
27 12

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