1. RobinPaul's Avatar
    Anybody had this problem? https://skydrive.live.com/embed?cid=...G5VMGsxSN5U8v8

    The tiles will stop after 20 seconds and not update :(
    10-02-2013 09:31 PM
  2. sahib lopez's Avatar
    well I was watching the video and It didn't look like it stopped updating. if you mean live update I forget where I found it but the tiles have a 30 minute restriction as in the tiles update every 30 minutes no more and no less
    10-02-2013 11:36 PM
  3. RobinPaul's Avatar
    well if you look closely, the animation of the tiles stop working (you can see it at the people app). whenever I touch the screen, the animation of the apps start working again.
    10-02-2013 11:46 PM
  4. fitchalcyone's Avatar
    Someone correct me if I'm wrong, but I think this is supposed to happen and is done for battery purposes.
    10-02-2013 11:53 PM
  5. Pete's Avatar
    Someone correct me if I'm wrong, but I think this is supposed to happen and is done for battery purposes.

    Yep, normal behaviour. Photos app does the same thing.
    10-03-2013 03:40 AM
  6. RobinPaul's Avatar
    Alright Thanks guys, save me from doing a factory reset. Windows Phone Support suggested me to factory my phone :/
    10-03-2013 10:17 AM
  7. Pete's Avatar
    That was nice of them. Out of interest, what support route did you use to get that "advice"?
    10-03-2013 10:18 AM
  8. RobinPaul's Avatar
    Well i showed them them the video and asked them if it was normal they stopped but they didn't know that and asked me what apps i installed latetst and if my phone was up to date. Basically they sometimes don't know much.
    10-03-2013 10:26 AM
  9. Pete's Avatar
    I'm sorry, I wasn't clear. How did you contact Windows Phone Support? Phone/Email/Website? If it was a website, which one?
    10-03-2013 10:31 AM
  10. RobinPaul's Avatar
    Ohh i contacted them on twitter "their official windows phone support page"
    10-03-2013 10:43 AM

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